Customer Experience Audit

Customer Experience Audit

$44.00

Every customer interaction is an opportunity. Are you making the most of it?
We will analyze every customer touchpoint (online and offline), identify friction points, and provide actionable recommendations to enhance your customer experience.

Results: increased customer loyalty, higher sales, and a stronger brand reputation.

Category:

Description

What’s included:

  • Customer journey mapping

  • Review of all customer touchpoints (online and offline)

  • UX/UI assessment of websites and applications

  • Mystery shopping and customer interviews

  • Identification of friction points and customer frustrations

  • Recommendations to improve CX, boost loyalty, and increase NPS

Who it’s for:
Retail, e-commerce, service industries, banks, and any B2C/B2B companies.

Reviews

There are no reviews yet.

Be the first to review “Customer Experience Audit”

Your email address will not be published. Required fields are marked *

Related products